Multiscan ADVANCED REMOTE SUPPORT (MARS) is a new service of technical assistance in real time using augmented reality tools. Thanks to this application, the specialist technical team of Multiscan will visualize in real time and together with the customers, the problems of their equipment, guiding the diagnosis and resolution of problems, improving their knowledge and training:
- Reduce critical fault times
- Less need for training
- Distance is not a problem
- Economic savings
Multiscan ADVANCED REMOTE SUPPORT offers our customers greater autonomy and efficiency in solving problems, minimizing costs and optimizing our response capacity.